Pricing

Free Trials & Purchases managed through Atlassian Marketplace

JIRA Cloud
10 Users$10/month
15 Users$15/month
25 Users$25/month
50 Users$50/month
100 Users$100/month
500 Users$150/month
2,000 Users$400/month

Cloud version pricing will be revised in July/August 2017.

JIRA Server
10 Users$100
25 Users$650
50 Users$1250
100 Users$2500
250 Users$5000
500 Users$8000
2,000 Users$12000
10,000 Users$15000
10,000+ Users$20000

Frequently Asked Questions

Answers to all your pricing questions

How does JIRA cloud add-on pricing work ?

 

Cloud products and add-ons are hosted by Atlassian. You are eligible for support and automatic version updates as long as your subscription is active.

Your subscription automatically renews every month. Annual pricing is also available. Your pricing tier for host products and add-ons is automatically upgraded (as necessary) when you add users to your instance.

If add-on pricing changes after your initial purchase, there’s a 60-day grandfathering period during which you can renew based on the old pricing.

 

How do I determine my JIRA cloud pricing tier ?

The cloud add-on tier is set automatically based on the maximum tier of the licensed JIRA applications on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, your add-on tier is 50 users.

Do you offer academic, community, or open-source licenses ?

 

For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

For more details about qualifying for special licenses, see here.

 

Can I extend my free trial ?

For cloud add-ons, you cannot extend your free evaluation period. All cloud add-ons are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the add-on.

How does JIRA server add-on pricing work ?

 

Server products and add-ons are hosted on your servers. Licenses are perpetual and the purchase price include 12 months of maintenance (support and version updates).

You can renew maintenance after 12 months at 50% of the current purchase price. You can upgrade the tier of your host product and add-on licenses at any time. Upgrade prices are calculated based on Atlassian’s formula (view example).

If add-on pricing changes after your initial purchase, there’s a 60-day grandfathering period during which you can renew based on the old pricing.

 

How do I determine my JIRA server pricing tier ?

 

For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you’re running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.

 

Do you offer academic, community, or open-source licenses ?

 

For server add-ons, purchase and renewal is half-price if you have an academic license for your Atlassian host application. Server add-ons are always free for community and open-source licenses. Cloud add-ons do not have discounted or free licenses.

For more details about qualifying for special licenses, see here.

 

Can I extend my free trial ?

For server add-ons, you can extend your add-on trial up to 5 times – in other words, for up to six months. Extend your trial by generating a new evaluation license key from Atlassian Marketplace. Click Try it free and you’ll be directed to generate a new license. Paste this license key into the add-on listing in UPM from your Atlassian host application, and you’re all set.

How can I buy add-ons for my legacy JIRA Server license ?

If you own a legacy JIRA Server Unlimited (100+ users) or earlier, legacy add-on pricing is no longer available. You have two options for add-on purchasing:

  • Purchase the add-on at the non-legacy Unlimited (10000+ users) tier.
  • Renew your JIRA license at a non-legacy tier, then purchase the add-on at the same tier.

Learn more

Concessions for Atlassian Experts ?

UpRaise For Employee Success, add-on can be used free of cost on JIRA server instances* used by Atlassian Experts. Reach out to anand@amoeboids.com for the Atlassian Experts promotion code.

* Note that only one JIRA server instance per Atlassian Expert is allowed to use the lifetime free promotion code.

This concession is not yet available for JIRA cloud instances.

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