Industry
Airline
Location
India
Challenges
At the beginning of the partnership, UpRaise for Employee Success wasn't evolved enough to cater
Solution
The insights required for the partner organization were extracted from the extensive export functionalities
Version Used
Data center
A leading international airline was facing challenges while attempting to mature their OKR processes equally on all fonts. Being a global giant, a solution that could be easily scaled across geographies was of importance to the organization. They had identified multiple options, but none had come close to the required solution. It was at this juncture that UpRaise for Employee Success came up for consideration.
Running away with the challenge
At the beginning of the partnership, UpRaise for Employee Success wasn't evolved enough to cater to all the needs of the partner organization. But the iterative approach to the development of the app and solutions were appreciated, and the cycle of Releasing new features rapidly - Taking feedback from customers - Building on the feedback proved essential in providing the right solution to the partner organization in the end.
Taking flight in the right light
The insights required for the partner organization were extracted from the extensive export functionalities of UpRaise for Employee Success. These insights were utilized to crunch the charts in spreadsheets and other BI tools, so that the relevant information could be conveyed effectively. These features, in collaboration with the partner organization, are being built right into the app.
The Promised Landing
The data to gauge the maturity of OKRs at the partner organization wasn't made available. But if the number of feature requests that pop up is any indication, the partnership can be termed a resounding success.
Learnings on the job
While the number of features and functionalities necessitated by this partnership were plenty, there were quite a few auxiliary advantages too.
Building a decisive product roadmap collaboratively with inputs and feedback from partner organizations provide insights that can result in further features and upgrades.
Buy-in from leadership is necessary to rapidly releasing new features
The Attitude of the solutions provider/partner is almost as important as, if not more important than, the nature of the solution itself
