Rest API assured: A $100,000 per year advantage

By on September 27, 2023

Industry

Supermarket


Location

India


Challenges

The need for an OKR solution that can also export data to the native business intelligence tools


Solution

Once the REST APIs were live, the partner organization started evaluation of Employee Success as a whole.


Version Used

Data center

Being one of the largest supermarket chains in the world is no mean feat, and adopting OKRs during this incredible run is another feather in an illustrious cap. But even after having a robust OKR platform, this partner organisation wanted to do more with its OKR practice, so that their BI systems would get a better picture of the overall condition and generate insights that would be able to support their growing needs.

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Surveying the space

The need for an OKR solution that can also export data to the native business intelligence tools, resulted in a request for the demo of UpRaise for Employee Success. The flexibility of the app managed to hold its own, while the process of developing REST APIs for exposing UpRaise data to 3rd party systems was revealed. Since it was one of the primary requirements for the partner organization, they were pleased to hear that the release was just imminent.

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Stacking the shelves

Once the REST APIs were live, the partner organization started evaluation of Employee Success as a whole. UpRaise customer success team worked with the partner organization in building an exhaustive dashboard in their BI system, which integrated OKR data.

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Counting the difference

Offering an integrated & exhaustive dashboard of OKRs to their executive team has enabled the partner organization to save at least US $100,000 every year. The process and the partnership are so fruitful that this partner organization has assisted in identifying the direction of the product with insightful feature requests, and has consistently contributed to the product roadmap.

Learnings on the job

An efficient exchange of data is important between apps, even though it might not look important in the beginning. The partner organization could make use of the REST APIs available in UpRaise for Employee Success to integrate with 3rd party systems that performed a different task and eased a substantial amount of work to the executives.