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Productivity

What is Burnout? Understanding Its Causes and How to Prevent It in The Workplace

By on June 14, 2025

Alex was once the go-to person in every sprint (a short period to complete a specific work) – always first to volunteer for a tricky user story (a simple description of a feature told from the end user’s perspective), always shipping on time.

However, recently, her camera has been off during stand-ups (daily team meetings). Tasks keep rolling over. Feedback is minimal. When her manager finally checked in, all she said was, “I’m just tired. All the time.”

This is a classic case of burnout in the workplace, a silent productivity killer that’s more common than we like to admit. In the HR Trends of 2023 report by solved, 71% of employees said burnout directly affects their performance, and 26% admitted they now do the bare minimum. This disconnect highlights how employee burnout often goes unnoticed until it’s too late.

So, what is burnout? It’s not just about being overworked; it’s about feeling undervalued, unsupported and overwhelmed. In this blog, we’ll explore the causes of burnout, its impact on Agile teams and most importantly, actionable strategies on how to prevent burnout and how to cure burnout in your workplace.

What is burnout?

Being tired at the end of a long day is normal, but when the exhaustion starts to feel permanent, it’s burnout. It’s that constant mental fog, the growing disconnect from work you once cared about and the creeping feeling that no matter what you do, it’s never quite enough.

Dr. Christina Maslach, one of the leading voices in burnout research, describes it through three core symptoms:

  • Emotional exhaustion – that deep mental and physical fatigue you can’t shake off.
  • Depersonalization – starting to feel numb or cynical toward your work or the people around you.
  • Reduced sense of accomplishment – doubting your impact, even when you’re doing your best.

Her research has helped teams and leaders understand that burnout is a genuine workplace issue, one that warrants attention and practical support.

And that’s the goal here. In the next sections, we’ll dig into what causes burnout, how to spot it early and what teams can do to prevent it from taking over.

Key causes of burnout

Employee burnout doesn’t appear overnight – it builds silently over time, especially in high-intensity environments like Agile teams.

Here are some of the most common causes behind employee burnout:

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1. Unmanageable workload

When backlogs keep growing and every sprint feels like a race, it’s easy for teams to burn out. With an immense workload, priorities constantly shift, and team members never get a sense of completion, which is essential for morale.

2. Lack of recognition or purpose

Employees who don’t see the value of their work, or who rarely receive regular feedback, start to feel disconnected. In Agile terms, if retrospectives become checkbox exercises and wins go unnoticed, motivation drops quickly.

3. Unclear role expectations

Agile methods promote flexibility, but too much ambiguity can lead to confusion. If team members don’t know exactly what they’re responsible for, they can easily get overwhelmed while trying to juggle too many things at once.

4. Poor deadline management in teams

Constantly changing release dates or unrealistic project management deadlines can lead to panic-driven workflows. Missed stand-ups and last-minute pivots become the norm, not the exception.

5. Lack of control or autonomy

When developers and designers don’t get a say in estimating tasks or shaping the sprint backlog, they start to feel like execution machines. Burnout thrives in environments where people feel powerless.

6. Toxic team dynamics

Cynicism spreads fast. If teams skip retrospectives, avoid difficult conversations, or blame individuals for failed deliveries, the psychological safety essential to Agile is lost, and burnout follows.

How burnout affects employees and organizations

Burnout in the workplace ripples across the entire team and organization. What starts as one developer silently struggling can escalate into missed project management deadlines and, eventually, a hit to business outcomes.

For employees:

  • Declining performance: Burned-out employees often fulfill only their basic responsibilities. That sense of ownership – so crucial in Agile teams – fades and motivation drops.
  • Emotional withdrawal: During stand-ups, you’ll notice a shift – less collaboration, minimal updates and an overall sense of detachment from user stories or team goals.
  • Mental and physical health issues: Burnout isn’t just a mental strain. It can lead to sleep problems, headaches and long-term anxiety. It affects how team members show up, both at work and in life.

For organizations:

  • Productivity drops: When employee burnout spreads, velocity slows. Teams miss sprint goals. Releases get pushed. Quality suffers.
  • High turnover rates: Talented professionals will leave, not because they can’t do the work, but because they’re drained by how they’re expected to do it.
  • Team accountability breaks down: In burned-out teams, shared ownership disappears. People hesitate to raise blockers, and strategies for meeting deadlines fall apart due to a lack of energy and engagement.

Burnout reduces capacity, and eventually, it rewrites the team culture. And once that shift begins, it takes far more effort to recover than to prevent it in the first place.

Signs and symptoms of burnout

Not all burnout looks the same. But spotting it early, especially in Agile teams moving fast, is key to protecting your people and your delivery cycles.

Here are common signs to watch out for:

  • Constant fatigue, no matter how much rest they get.
  • Frequent procrastination or avoidance of tasks.
  • Getting unusually snappy or irritated during team conversations.
  • Declining engagement in stand-ups or retrospectives.
  • Regularly missing deadlines or pushing tasks across multiple sprints.
  • Feeling detached from the purpose of user stories or the product.
  • Forgetting details, making uncharacteristic mistakes.
  • Reduced contribution in team brainstorming or problem-solving.
  • Avoid feedback loops or giving vague updates.
  • Saying “I’m just tired” more often – but with a different weight behind it.

These are signals that burnout might be settling in, and therefore, it’s time to explore how to prevent burnout in individuals.

Strategies to prevent burnout in the workplace

Burnout doesn’t fix itself. It takes intention, small daily shifts and team-wide awareness to keep it at bay. Here’s how managers and team leads can actively reduce the risk of employee burnout:

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1. Start with realistic sprint planning

Keep user stories manageable. If every sprint feels overloaded, your team never gets breathing room. A simple fix? Leave 10-15% of sprint capacity open for unexpected work or tech debt.

2. Check in, not just at work

Use retrospectives or one-on-ones to ask how people are doing, not just what they’re doing. Burnout often hides behind silence. A quick “How’s your energy this week?” can reveal a lot.

3. Encourage ownership, not overload

Empower your team to push back when workloads pile up. Autonomy in estimating and accepting tasks reduces stress and builds accountability – the good kind.

4. Prioritize deadline management in teams

Late nights to meet unrealistic project deadlines can seem like team spirit, but over time, it drains people. Use velocity data and past sprints to set practical timelines.

5. Rotate high-stress roles

If one team member is always handling urgent bugs or client escalations, they’ll burn out fast. Rotate roles like sprint leads or demo presenters to distribute the mental load fairly.

6. Utilize modern tools to proactively manage burnout

HR tools that integrate into your workflows can help catch early burnout signals through feedback loops, OKRs, and regular check-ins. UpRaise for Employee Success fits into your team’s Jira environment, so it doesn’t feel like yet another tool to manage. But behind the scenes, it quietly helps tackle the things that often lead to burnout: unclear goals, lack of recognition and missing support. With the following features, UpRaise makes it easier for managers to support their people, not just their progress.

  • OKRs for focused workloads: Set clear goals using OKRs to reduce confusion and help teams prioritize without overcommitting.
  • Continuous feedback: Encourage regular feedback to catch early signs of disengagement and keep communication flowing.
  • Performance reviews: Run check-ins within Jira to understand workload balance and reset expectations when needed.
  • 1-on-1s and surveys: Use built-in tools to check team pulse – see how people are doing, not just what they’re doing.
  • Org charts: Get a visual overview of team structures to avoid overloading key contributors.

These practices help foster an environment where burnout is addressed proactively and teams stay supported. 

How employers can support employees with burnout

Here’s how managers can offer real, actionable support for employee burnout:

  • Check in beyond tasks: Use 1-on-1s to ask how team members are doing, not just what they’re doing. It’s a simple way to catch burnout in the workplace early.
  • Rotate high-pressure tasks: Shift responsibilities regularly to avoid overburdening one person, sprint after sprint. It’s a simple yet powerful step toward how to prevent burnout.
  • Support flexibility: Let people take breaks, adjust their hours, or step away when needed, without making it complicated.
  • Monitor workload and capacity: Use platforms that give visibility into workload and progress to help managers intervene before burnout escalates.
  • Celebrate achievements: Acknowledging milestones, no matter how small, can boost morale and reinforce a sense of purpose.

Conclusion: Bringing burnout out of the shadows

Burnout doesn’t show up overnight, and it won’t disappear on its own either. It’s a slow build of pressure, silence and unmet needs. But with the right awareness, small process changes and open communication, it’s manageable. From adjusting workloads to creating space for honest conversations, we’ve covered practical ways to prevent and address employee burnout in Agile teams.

Whether through regular reflection or tools that support feedback and workload tracking, staying proactive is key.

FAQs

Q. What are the early signs of burnout?

Persistent fatigue, missed deadlines, lack of motivation and emotional detachment are often early indicators that burnout may be setting in. Your enterprise should have a strategy in place to identify and manage it.

Q. How can companies prevent employee burnout?

By encouraging manageable workloads, regular check-ins, clear goals and open communication, companies can create an environment where burnout is less likely to take root. They can also utilize features of modern tools like UpRaise to set clear goals and promote transparency and constructive feedback.

Q. What are the causes of burnout in the workplace?

There are many reasons for burnout in the workplace. Common causes include excessive workload, lack of recognition, poor deadline management, unclear roles and limited control over tasks or schedules.

Q. How can managers support employees experiencing burnout?

Managers can offer flexible work arrangements, adjust responsibilities, listen without judgment and use tools like UpRaise to track progress and open up healthy conversations. Above all, managers should raise awareness and ensure that they empathize with their employees.

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