OKR Examples

OKR Examples for Operations

Sample OKRs along with relevant discussions, organised by function

OKR 1 (1)

Operations

As an emerging discipline, product management is in a better place to adopt known ways to measure performance of product management effectiveness. This page lists down a handful of OKR examples for process improvement that can be scaled up or down depending on the organization’s size and OKR process maturity.

Company Level OKRs

Objectives Key Results Observations
Increase the efficiency of all processes
  1. Introduce new tools and techniques by Q3 FY 2017-18
  2. Conduct training sessions about new tools and techniques by Q2 FY 2017-18
  3. Organisational productivity increased by 45% by Q4 FY 2017-18
This objective here needs to be clearly articulated, as saying “Adopt advanced technology to make all the processes within the organization are conducted efficiently” will have a positive inpact on the organization as a whole.

Individual level OKRs

Objectives Key Results Observations
Ensure timely solution is provided
  1. Learn new skills by Q2 FY 2017-18 to increase efficiency of problem-solving
  2. Address all complaints within 30 mins from the time they are logged
  3. 80% positive feedback received for resolving problems in the most efficient manner
Detailing the objective to “Improve efficiency of providing solutions to customers/employees by Q3 FY 2017-18”, will help organizations observe that the first KR is primarily aimed at developing the skills of the individual so that they are more efficient at achieving the other KRs and subsequently the objective.
Standardize material purchase process by Q3 FY 2017-18
  1. All invoices converted to digital format and stored in one central database
  2. Create policies to ensure goods do not move from one place to another unless relevant documents are produced
  3. Create guidelines for all vendors to ensure smooth transfer of goods